You need to make an appointment at our clinic to receive medical advice, but there are a few other ways you can get in touch.
During office hours
(on weekdays, from 9am till 5pm)
+32 (0)3 247 66 66
Please note that you may get put on hold. A member of our staff will get to you as soon as possible.
Outside office hours
Contact Antwerp University Hospital.
Certain circumstances require you to seek help as soon as possible. Discover what qualifies as an emergency situation.
ITM's policlinic is a travel (pre- and post-travel) and HIV/STI clinic. We are open on weekdays from 9am till 5pm.
We do not offer advice by phone. General travel advice can be found on our website Wanda.
Quality of care
Reports about our (medical) services or integrity violations: firstname.lastname@example.org
Reports about privacy or patient rights: email@example.com
We ensure that all reports and their processing are handled confidentially and independently. We will keep you informed about the status and follow-up of your report.
Travelling to ITM
From Brussels Airport to Antwerp
By bus: an SN Brussels Airlines Express bus to Antwerp Central Station
Brussels-Antwerp (every two hours)
first bus at 04:00am
last bus at 12:00pm
Antwerp-Brussels (every hour)
First bus at 03:00am (Antwerp Central Station) and 03:10am (hotel Crowne Plaza)
Last bus at 11:00pm and 11:10pm
Price: € 10,00 (driver sells the tickets)
By train: from Brussels-Airport station
Public transport in Antwerp
Antwerp has an extensive network of tram and bus lines.
From Antwerp Central Station:
Subway n° 9 or 15 – stop "Groenplaats" – take exit "Nationalestraat"
Follow Nationalestraat for 1 km
From Berchem Station
Tram n° 4 – stop "Tropisch Instituut"
Antwerp is a low emission zone
The most polluting cars are not welcome in the city. Roughly speaking, it mainly involves diesel cars built before 2005 and gasoline cars built before 1992. Check whether your vehicle is allowed to enter the city. The city does not have a database with the data of foreign vehicles. That’s why you always have to register your car, which should be done no later than 24 hours after entering the low emission zone. If you have to pay for admission, you must apply for your permit no later than one day before you plan on coming to Antwerp.
Parking in Antwerp
Avoid visiting Antwerp by car. Parking your car in Antwerp can be expensive, as you’ll have to pay to park in most of the streets. Spaces are limited as well.
However, in case you do come by car, the following options are available: