Payment terms for clinic invoices

Invoice payment terms

Invoices are payable within 30 days of the invoice date. They are issued subject to any expenses and/or services that have not yet been invoiced to date.

In the absence of payment within the specified period, a first reminder will be sent free of charge. If the outstanding amount is not paid within 14 calendar days following the sending of this reminder, the following collection costs may be charged in accordance with applicable law:

• €20 if the amount due is less than or equal to €150

• €30 + 10% of the amount exceeding €150 if the balance is between €150.01 and €500

• €65 + 5% of the amount exceeding €500.01, with a maximum of €2,000

In the event of non-payment, the file may be transferred to a collection agency or bailiff. In this context, your personal data may be shared for the purpose of debt recovery, in accordance with applicable data protection legislation.

If the outpatient clinic fails to fulfil its contractual obligations, the patient is entitled to compensation in accordance with general law.

E-invoicing

The Institute of Tropical Medicine will soon switch to e-invoicing. Do we have your e-mail address on file? Then you will receive your invoices electronically from now on.

Would you like to update your contact details or do you have questions about your invoice or payment? Contact us via credit@itg.be or +32 3 247 64 15.

Last updated: 13 July 2026